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Uber will teach you sign language to better communicate with deaf drivers – The Verge


Uber launched a brand new device yesterday to teach customers how to sign easy phrases in American Sign Language for better communication with drivers who’re deaf or onerous of listening to. The web site, ubersignlanguage.com, is an extension of an outreach effort launched by the company in 2015 to recruit extra drivers from the deaf group.


Now when you get matched with a deaf driver, you are provided the choice of studying a number of ASL indicators within the app. The device teaches you how to sign primary phrases comparable to “hello,” “I am [your name],” and “thank you,” in addition to navigational directions like “turn left” and “turn right.”

Citing the truth that unemployment or underemployment within the deaf group is shut to 70 %, Uber says it’s “proud to provide earning opportunities to Deaf and Hard of Hearing drivers across the world and in more than 200 US cities.”

Two years in the past, Uber launched a lot of new options designed to better serve deaf drivers and their passengers. The app informs passengers when their driver is deaf, whereas additionally disabling voice-calling and instructing them to use textual content messaging for any questions. For deaf drivers, the app offers visible notifications moderately than textual content messages when a brand new journey is requested.

Uber says it has “thousands” of deaf or exhausting of listening to drivers within the US, however wouldn’t present a selected quantity. However, a spokesperson famous that collectively deaf drivers on the app have accomplished over one million journeys.



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